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Terms & Conditions

Terms & Conditions for Motel

  1. The terms and conditions detailed below apply to all bookings whether made via our website, online, over the telephone or in person.
  2. All rates offered are subject to availability and we reserve the right to refuse or cancel a booking should the need arise.
  3. All prices are subject to change without notice. All prices shown are inclusive of VAT at the prevailing current rate. Once booked your price is guaranteed at that rate regardless of whether the price changes.
  4. Minimal length of stay may apply at certain times.
  5. Free parking is available at the motel.
  6. Check-in is available from 4 pm on the day of arrival and we request that you vacate your room by 10.30am on the day of departure.
  7. Prepayment: We take prepayment for the first night of the stay after booking
  8. There are different cancellation options at this property, depending on what you book:
    Non-refundable: Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged.
    Free cancellation: You may cancel free of charge until 7 days before arrival. You will be charged the total price if you cancel in the 7 days before arrival.
  9. Pets are not allowed.
  10. Group booking: When booking more than 3 rooms, different policies and additional supplements may apply.
  11. The property will not accommodate hen, stag or similar parties.
  12. Please note chalets reception does not operate a 24-hour check in. If you wish to arrive after 21:00, please contact the property directly so that arrangements can be made.
  13. This property does not offer breakfast.
  14. Damage and breakages must be reported immediately and paid for it before leaving high range.
  15. Under no circumstances may rooms be used to sleep more than maximum number of persons stated for accommodation.
  16. In consideration of the other guest, noise levels must be kept to a minimum at all times
  17. We reserve the right to remove any person from High Range who are in breach of the above Conditions of hire.

Terms & Conditions for Self Catering Chalets

  1. The terms and conditions detailed below apply to all bookings whether made via our website, online, over the telephone or in person.
  2. All rates offered are subject to availability and we reserve the right to refuse or cancel a booking should the need arise.
  3. All prices are subject to change without notice. All prices shown are inclusive of VAT at the prevailing current rate. Once booked your price is guaranteed at that rate regardless of whether the price changes.
  4. Minimal length of stay may apply at certain times.
  5. Free parking is available.
  6. Check-in is available from 4 pm on the day of arrival and we request that you vacate your chalet by 10.30 am on the day of departure.
  7. Prepayment: you will be charged a prepayment of 50% of the total price after reservation.
  8. There are different cancellation options at this property, depending on what you book:
    Non-refundable: Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged.
    Free cancellation: You may cancel free of charge until 14 days before arrival. You will be charged the total price if you cancel in the 14 days before arrival.
  9. All of our chalets EXCEPT Craigellachie welcome pets.
  10. A maximum of two dogs are allowed per property, unless alternative arrangements have been confirmed with Reception prior to your arrival.  Supplementary rates apply.
  11. Guests must provide a suitable cage/crate for your dog(s) to sleep in the evenings and for use if you are expecting to leave them on their own for a short period.
  12. Pets must not be left unattended for long periods.
  13. Pets must not be allowed on the sofas or beds.
  14. Pets must not be allowed to scratch at doors or windows.
  15. You must ensure you keep dogs on a leash on site and make use of the waste bins installed around the site.
  16. Any damage or cleaning which goes above what is normal will incur additional charges.
  17. Group booking: When booking more than 3 chalets, different policies and additional supplements may apply.
  18. The property will not accommodate hen, stag or similar parties.
  19. Please note the motel does not operate a 24-hour check in. If you wish to arrive after 21:00, please contact the property directly so that arrangements can be made.
  20. Damage and breakages must be reported immediately and paid for it before leaving High Range.
  21. Under no circumstances may chalets be used to sleep more than maximum number of persons stated for accommodation.
  22. In consideration of the other guest, noise levels must be kept to a minimum at all times
  23. We reserve the right to remove any person from High Range who is in breach of the above Conditions of hire.

Terms & Conditions for Touring Caravan Park

  1. The terms and conditions detailed below apply to all bookings whether made via our website, online, over the telephone or in person.
  2. All rates offered are subject to availability and we reserve the right to refuse or cancel a booking should the need arise.
  3. All prices are subject to change without notice. All prices shown are inclusive of VAT at the prevailing current rate. Once booked your price is guaranteed at that rate regardless of whether the price changes.
  4. Minimal length of stay may apply at certain times.
  5. Check-in is available from 1 pm on the day of arrival and we request that you vacate your site by 11am on the day of departure.
  6. Prepayment: We take prepayment for the first night of the stay after booking
  7. Cancellation: You may cancel free of charge until 7 days before arrival. You will be charged the total price if you cancel in the 7 days before arrival.
  8. A deposit will be taken on arrival, for the Card Key used to access the services. This deposit will be refunded when the Card Key is returned to reception
  9. For reason of safety no vehicle must exceed 10 mph.
  10. Litter – please put in bins provided
  11. Fire regulations stipulate that one car per pitch is permitted.
  12. Guest must take all reasonable precautions to prevent an outbreak of fire.
  13. Guest must accept responsibility for their own property.
  14. Pets are allowed on site.  They must be kept on a lead while on site and waste must be disposed of in the bins provided.
  15. The property will not accommodate hen, stag or similar parties.
  16. Please note touring caravan park reception does not operate a 24-hour check in. If you wish to arrive after 21:00, please contact the property directly so that arrangements can be made.
  17. No smoking it’s permitted in any areas of the service block.
  18. Children under the age of 13 years old must not enter the service block unless accompanied by an adult.
  19. Damage and breakages must be reported immediately and paid for it before leaving High Range.
  20. Under no circumstances may site be used to sleep more than maximum number of persons stated for booking.
  21. In consideration of the other guest, noise levels must be kept to a minimum at all times
  22. We reserve the right to remove any person from High Range who is in breach of the above Conditions of hire.

Our Accommodation

Aviemore